What should I do if I can't complete the check out?Updated a month ago

If you receive an error message at checkout, please check our shipping information, we may not ship to your area, or certain items may not be able to be sent to your location.

PO Box Deliveries: Orders over 20 kg, as well as some large or liquid items, cannot be delivered to a PO Box or Parcel Locker. A physical street address must be provided.

If you’re still having issues, please contact our team via our live chat or email at [email protected] or phone 1800 777 714.